{"id":3159,"date":"2023-09-22T16:05:35","date_gmt":"2023-09-22T14:05:35","guid":{"rendered":"http:\/\/engstromer.com\/?p=3159"},"modified":"2024-09-05T18:09:21","modified_gmt":"2024-09-05T16:09:21","slug":"cost-warriors","status":"publish","type":"post","link":"http:\/\/engstromer.com\/de\/cost-warriors\/","title":{"rendered":"Cost Warriors Using Contracts for Corporate Services"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3159\" class=\"elementor elementor-3159\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4080aa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4080aa3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-303fc4e\" data-id=\"303fc4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff9534b elementor-widget elementor-widget-text-editor\" data-id=\"ff9534b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<h2>\u201cA vendor that delivers services perceived to perform well will profit from that. They will have you buy more, through cross-selling or change requests, and they often do it under the radar of Procurement.\u201d<\/h2>\n<\/blockquote>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f0a4714 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f0a4714\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30fbc2d\" data-id=\"30fbc2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-56a3724 elementor-widget elementor-widget-text-editor\" data-id=\"56a3724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Even I who work with contracts agree that they do not make for fun reading. But there is no denying there is great value in being on top of them and acting accordingly. Neglected contract management has major savings potential. Here is how you can get started on it.<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7b337d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b337d0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-755b34b\" data-id=\"755b34b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1abb6ad elementor-widget elementor-widget-text-editor\" data-id=\"1abb6ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>I\u2019ve discussed\u00a0<a href=\"https:\/\/engstromer.com\/de\/a-team-for-vm\/\"><strong>contract fatigue<\/strong><\/a> and contract aversion. They are not typically exciting. But there is no denying there is great value in being on top of them and acting accordingly. Neglected contract management has major savings potential. I recommend my clients to systematically go through their existing contacts in professional services, outsourcing, and IT, and I show them how to do it.<\/h4>\n<h5>Contracts define terms, service deliverables, responsibilities, dependencies, and commercial terms. Good service contracts have <strong>effective measuring points<\/strong>, the expected outcome of delivery, i.e., KPIs. Those measurements tend to, and should, evolve as service businesses continue to operate over time. That evolution should be reflected in the contract and be part of ongoing commercial governance and supplier negotiation. If not, you are missing an opportunity. That is true even if the service is good.<\/h5>\n<ul>\n<li>\n<h5><strong>Case 1: your supplier is performing well<br \/><\/strong>A vendor that delivers services perceived to perform well will profit from that. They will have you buy more, through cross-selling or change requests, and they often do it under the radar of Procurement, under the motto that so-and-so is high-performing and effective, why not award them this new piece of work that has come up? That\u2019s easy for everyone involved, and great for the vendor. In some cases of good vendor standing, instead of selling more the vendor delivers less; when the perception of performance is high \u2013 and especially if the details of service deliverables are poorly known \u2013 it is easy to get away with sub-par delivery whilst maintaining excellent relationships and supplier branding. I often see it happen that work that should be part of services is charged as extras, and that non-delivery of services causes the cost of ownership to go up.<\/h5>\n<\/li>\n<li>\n<h5><strong>Case 2: your supplier is not performing well<br \/><\/strong>If your supplier underperforms, staying on top of the contract is crucial. Service failure is always a consideration prior to engaging vendors, and there are measurements taken against that in all contracts. In some cases, poor contract wording limits your options, but it&#8217;s still valuable to start with the contract, learn, and improve. If a contract is so poor that it offers no performance improvement, I generally recommend termination. Remember that you can always formally express dissatisfaction with services to a vendor, regardless of contract terms, and seek a solution, such as stepping out. Following through with such a declaration is a different matter, but it&#8217;s a highly underused option in contract governance.<\/h5>\n<\/li>\n<\/ul>\n<h5>The risk when you do not actively manage your contract, and especially service performance, is that you lose value and open yourself up to unnecessary levels of risk.<\/h5>\n<h5>Let me share a few examples of good contract performance management:<\/h5>\n<ul>\n<li>\n<h5><strong>A named person is explicitly responsible<\/strong> for the contract being serviced. He or she has the contract and knows and remembers its wording.\u00a0<\/h5>\n<\/li>\n<li>\n<h5><strong>The meaning of each KPI is known<\/strong> by service recipients. Each time the set of metrics may no longer effectively cover services rendered, they are revisited and updated.\u00a0<\/h5>\n<\/li>\n<li>\n<h5><strong>Contract performance metrics have a life<\/strong>, meaning that they are being measured, reported on and governed, on a regular basis. (Note the &#8220;and&#8221; in that sentence.)<\/h5>\n<\/li>\n<li>\n<h5><strong>Great governance<\/strong> is when not only is there reporting and a discussion, but the discussion is about underlying reasons and an outlook forward, joined with actions and outcomes that are jointly committed upon.\u00a0<\/h5>\n<\/li>\n<li>\n<h5><strong>Consistent great governance<\/strong> is when, additionally, the right set of people attend and are active in formal governance meetings, ensuring continuance and removing the need to spend time on informing each other and new people.<\/h5>\n<\/li>\n<\/ul>\n<h5>Obstacles to good contract management, real or perceived, come in many forms. Not having the right systems (need for automation and digitalization) is a common one. I\u2019ve written about how <strong><a href=\"https:\/\/engstromer.com\/de\/category-strategy\/\">software support for procurement is better now<\/a><\/strong>, which it is, and it is clear for all to see that Procurement is shedding its traditional, cost-centric identity and embracing a modern, strategic role. Processes and mindset shifts go hand in hand. I believe in <strong>nudging people in organizations to act right<\/strong> when it comes to sourcing. There is little point in having an excellent policy when it is not made really easy to follow. People are people and are under pressure to do more things than they have time for. It is our job as corporate service professionals to make that easy, always. It used to be true that systems and processes could be made only so good, but by now the limits of the possible are much higher.<\/h5>\n<h5>A frequently overlooked benefit of effective contract management is earning vendor respect. It is safe to assume that your vendor knows your contract better than you, and when they notice that you are getting on top of it, a few things happen. Dubious requests for change requests fall away. Profiles for new people to onboard are correctly classified and somehow seem better. Discussions reach their point quicker than in the past. Of course, since vendor relationships are about partnership, learning about contract content can be hard too, when you are reminded of something agreed upon that the vendor wants. It is only fair that contract governance goes both ways. Vendors typically react with surprise and initial tension when customers become more professional in contract management, followed by increased respect and satisfaction with the relationship.<\/h5>\n<h5>I might have been preaching to the choir, and if so, I apologize. I remain convinced that there is more to do on \u2013 and more to get from \u2013 good contract management. While I am full of respect for the teams and professionals who get it right (almost all of the time), I invite the rest of you to <strong><a href=\"mailto:anna@engstromer.com\">approach me<\/a>.<\/strong> I think it is a missed opportunity when it is considered safer to go on than to change, and when no one has the imagination or courage to challenge the service performance of vendors.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-34d483e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"34d483e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de25527\" data-id=\"de25527\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7330e2 elementor-widget elementor-widget-text-editor\" data-id=\"e7330e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>&#8230;<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-62a5371 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"62a5371\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cebb07\" data-id=\"6cebb07\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c239bf5 elementor-widget elementor-widget-text-editor\" data-id=\"c239bf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5>The consulting market is evolving, <strong>offering new options<\/strong>. There are networks that let you get matched to independent consultants if you want to speed up the search process. At times you can benefit from just the one person who guides you effectively through change work, someone on your side who helps you <strong>get things done<\/strong>. Someone not constrained by the need to sell services, who listens to you and cares for your situation. Someone trained and networked who can help you scale up things in your team, or who can be your sounding board if you need to source change services from a larger consultancy.\u00a0<\/h5>\n<h5>Do <a href=\"mailto:anna@engstromer.com\"><strong>kontaktieren Sie mich<\/strong><\/a> if you think about this. I would like to help.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e91da15 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e91da15\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29e2cdd\" data-id=\"29e2cdd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a91a79d elementor-widget elementor-widget-spacer\" data-id=\"a91a79d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10ea53e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10ea53e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e3bfbcb\" data-id=\"e3bfbcb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a8b435 elementor-widget elementor-widget-text-editor\" data-id=\"3a8b435\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong><em>About the Author<\/em><\/strong><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7638e08 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7638e08\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f267f9\" data-id=\"7f267f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f830de0 elementor-widget elementor-widget-text-editor\" data-id=\"f830de0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><em>Highly strategic and well-versed across business functions, I act as a trusted advisor and leverage experiences gained in consulting (McKinsey, Accenture) and industry (Zurich Insurance, UBS) to solve problems and build capabilities.<\/em> <em>I am fascinated about, and work towards, well-functioning systems with clear rules of engagement and respectful and interest-based collaboration and negotiation. My work includes business plans and business cases, outsourcing transactions, procurement category strategies, risk and financial frameworks and policies, and service transformation. Lately, following clients\u2019 needs, my work has centered on achieving savings in procurement and lowering run rate cost.<\/em><\/h5>\n<h5><em>My \u201cpower\u201d is to quickly gauge and express the essence of a situation and needs, and then stay adaptive through implementation, never giving up on either work or teams. I interact with care and have a track record of achieving change. I energize from people and care about organizational performance and team health<\/em><em>.<\/em><em> Being independent fits my curiosity and desire to learn. I am fluent in Swedish, English, Italian, German and French. Read more about&nbsp;<\/em><a href=\"http:\/\/engstromer.com\/de\/consulting\/\"><strong><em>consulting<\/em><\/strong><strong><em> areas<\/em><\/strong><\/a><em>, and check out&nbsp;<\/em><a href=\"https:\/\/engstromer.com\/de\/mywork\/\"><strong><em>meine Arbeit<\/em><\/strong><\/a><em>.<\/em><\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a8f1cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a8f1cc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b42319e\" data-id=\"b42319e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-134c36a elementor-widget elementor-widget-image\" data-id=\"134c36a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/engstromer.com\/wp-content\/uploads\/2023\/06\/Anna_Engstromer_photo_2018_rectangular-removebg-preview-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-2551\" alt=\"Anna Engstr\u00f6mer\" srcset=\"https:\/\/engstromer.com\/wp-content\/uploads\/2023\/06\/Anna_Engstromer_photo_2018_rectangular-removebg-preview-150x150.png 150w, https:\/\/engstromer.com\/wp-content\/uploads\/2023\/06\/Anna_Engstromer_photo_2018_rectangular-removebg-preview-300x300.png 300w, https:\/\/engstromer.com\/wp-content\/uploads\/2023\/06\/Anna_Engstromer_photo_2018_rectangular-removebg-preview-100x100.png 100w, https:\/\/engstromer.com\/wp-content\/uploads\/2023\/06\/Anna_Engstromer_photo_2018_rectangular-removebg-preview-11x12.png 11w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-362a8ce elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"362a8ce\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b4e73d1\" data-id=\"b4e73d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ba1cda elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"4ba1cda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-79bd083\" href=\"https:\/\/www.linkedin.com\/in\/anna-engstromer\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">LinkedIn<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-xing elementor-repeater-item-e92015b\" href=\"https:\/\/www.xing.com\/profile\/Anna_Engstroemer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Xing<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-xing\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>There is great value in being on top of contracts and acting accordingly. Neglected contract management has savings potential.<\/p>","protected":false},"author":1,"featured_media":3160,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"on","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":null,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[64],"tags":[],"class_list":["post-3159","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consulting","entry","has-media"],"aioseo_notices":[],"_links":{"self":[{"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/posts\/3159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/comments?post=3159"}],"version-history":[{"count":96,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/posts\/3159\/revisions"}],"predecessor-version":[{"id":3742,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/posts\/3159\/revisions\/3742"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/media\/3160"}],"wp:attachment":[{"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/media?parent=3159"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/categories?post=3159"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/engstromer.com\/de\/wp-json\/wp\/v2\/tags?post=3159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}