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Author: engstromer

This author has written 10 articles
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Read more about the article The case for clear and known service descriptions
Precision in Service Definitions
The case for clear and known service descriptions

No one would buy anything if it was not clear what it was. You owe it to your customers – and your team – that your corporate services be expressed well to your customers. Here is why, and how you can improve yours.

  • Post published:February 7, 2024
  • Reading time:11 mins read
Continue ReadingThe case for clear and known service descriptions
Read more about the article Cost Warriors Using Contracts for Corporate Services
Cost Warriors in Contract Management
Cost Warriors Using Contracts for Corporate Services

There is great value in being on top of contracts and acting accordingly. Neglected contract management has savings potential.

  • Post published:September 22, 2023
  • Reading time:9 mins read
Continue ReadingCost Warriors Using Contracts for Corporate Services
Read more about the article Category strategy lived, and how to get there
Category Strategy is Easy
Category strategy lived, and how to get there

Procurement category software can accelerate the implementation of your category strategy. Here is how.

  • Post published:September 22, 2023
  • Reading time:9 mins read
Continue ReadingCategory strategy lived, and how to get there
Read more about the article Select your independent consultant
Precision in Consultant Selection
Select your independent consultant

Professional, experienced independent consultants have firms: here are common themes of success

  • Post published:June 26, 2023
  • Reading time:9 mins read
Continue ReadingSelect your independent consultant
Read more about the article Do you need more of you?
Need More of You?
Do you need more of you?

Do you need more bandwidth to do get things done? Can I show you what that would be like?

  • Post published:June 23, 2023
  • Reading time:7 mins read
Continue ReadingDo you need more of you?
Read more about the article De-Mystifying Consulting
Your Consultant Cheat Sheet
De-Mystifying Consulting

How to insert consultant habits in your organization's change work

  • Post published:February 1, 2021
  • Reading time:9 mins read
Continue ReadingDe-Mystifying Consulting
Read more about the article How Good of a Customer Are You?
Are You a Good Customer?
How Good of a Customer Are You?

Make sure to be chosen for best service delivery, as customer of choice

  • Post published:June 25, 2020
  • Reading time:6 mins read
Continue ReadingHow Good of a Customer Are You?
Read more about the article Sourcing of BPO Is Complex – What You Can Do
Your Guide to Better BPO
Sourcing of BPO Is Complex – What You Can Do

How to Render BPO Sourcing Less Complex, by Engaging and Participating in the Process

  • Post published:February 12, 2020
  • Reading time:10 mins read
Continue ReadingSourcing of BPO Is Complex – What You Can Do
Read more about the article The Value of Continuous Care in Service Design
Care in Service Design
The Value of Continuous Care in Service Design

Continuously paying attention to service configuration lifts the working experience, and results

  • Post published:February 11, 2020
  • Reading time:9 mins read
Continue ReadingThe Value of Continuous Care in Service Design
Read more about the article Why an A-Team to do Vendor Management
A-Team for Vendor Management
Why an A-Team to do Vendor Management

Understanding the value of systematic and continuous management of externalized BPO services

  • Post published:February 10, 2020
  • Reading time:10 mins read
Continue ReadingWhy an A-Team to do Vendor Management
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