Service Design Outcomes

Outsourcing risk management

Outsourcing Risk Matrix and Policy at global insurer (2012)

Definition of vendor management

Creation of global framework for Vendor and Contract Management, roles and responsibilities, minimum standards, risk classification, including evidence of compliance, at a global bank (2015)

Team member review on LinkedIn

Business plan creation

Business Plan for a startup aiming to launch an innovative digital medicinal product in the treatment of ADHD in children (2018)

Client review on LinkedIn

Policy introduction

Vendor Management Policy, together with supplemental document and handbook, at global bank (2015)

IT vendor segmentation

IT Vendor Management Concept for stock exchange (2020)

Performance management definition

Set of performance management metrics, including definition of accountability, for generics pharmaceuticals (2022)

Transformations

Governance in Procurement

Institutionalized effective governance for new Global Category  Management function  contributing to shaping a new organization, whilst ingraining high-quality governance around idea generation and procurement savings, for leader in Automotive (2022)

Establishment of global vendor management

Global Framework for Vendor and Contract Management, roles and responsibilities, minimum standards, risk classification, including evidence of compliance, at a global bank (2015)

Establishment of Community and Onboarding Process for standardized vendor and contract management in a global bank (2016)

Team memger review on LinkedIn

Control Tower coordination

Control Tower coordination and organization during successful technical migration of large bank (2020)

Financial business partnering

Establishment of Financial Business Partnering and performance management, linking activity with financials and metrics, at a global insurer (2012)

Lean operations in data center

Lean Operations Transformation (process engineering, work and output tracking, performance management and feedback system) at global IT service provider (2007)

PMM in Investment Management

Performed post-merger management at a asset manager, responsible for Risk and Investment Management (2006)

Collaboration Outcomes

Creation of outsourcing

Conception, Negotiation and Implementation of Outsourcing Transaction for debt collection for global insurer, including full-cycle from needs identification, capability analysis, market analysis, vendor assessment. solution development, organization, negotiation, contracting and go-live (2013)

Client review on LinkedIn

Financial framework establishment

Conception and Implementation of Standardized Commercial Framework (service definition, organization, pricing, reporting and governed interactions) for shared services at global insurer (2012)

Sourcing business cases

Enabled complex IT outsourcing by standardizing and professionalizing the use of business cases for sourcing (2012)

Creation of distributor agreement

Conception and Negotiation of distributor agreement for new medical device (2018)

Client review on LinkedIn

Business partnering on systems integration

Effective Business Partnering with CIOs, COOs, IT and Service Managers, covering organization, process, systems and collaboration, at logistics service company, global travel operator, national banks and global insurer (2001, 2005, 2007, and 2011-2014)

Financial Outcomes

Financial model for a startup

Business Plan for a startup aiming to launch an innovative digital medicinal product in the treatment of ADHD in children (2018)

Client review on LinkedIn

Business case for outsourcing

Business Case for application development outsourcing (make or buy decision, baselining, scenario planning and savings tracking) at global insurer (2012)

Supply optimization

Procurement and Supply Optimization, including baselining and establishment of global tender capability, for Italian manufacturer of complex engineering products (2010)

Savings in procurement

Driving savings in procurement, identification and scoping of initiatives in professional services and marketing, for generics pharmaceutical client (2023)

Commercial Due Diligence

Developed Product Competitive analysis in Commercial Due Diligence for medical technology, neurosurgery (2022)