Cost Warriors Using Contracts for Corporate Services
There is great value in being on top of contracts and acting accordingly. Neglected contract management has savings potential.
Category strategy lived, and how to get there
Procurement category software can accelerate the implementation of your category strategy. Here is how.
Sourcing of BPO Is Complex – What You Can Do
How to Render BPO Sourcing Less Complex, by Engaging and Participating in the Process
Why an A-Team to do Vendor Management
Understanding the value of systematic and continuous management of externalized BPO services
The case for clear and known service descriptions
No one would buy anything if it was not clear what it was. You owe it to your customers – and your team – that your corporate services be expressed well to your customers. Here is why, and how you can improve yours.
Select your independent consultant
Professional, experienced independent consultants have firms: here are common themes of success
Do you need more of you?
Do you need more bandwidth to do get things done? Can I show you what that would be like?
How Good of a Customer Are You?
Make sure to be chosen for best service delivery, as customer of choice
The Value of Continuous Care in Service Design
Continuously paying attention to service configuration lifts the working experience, and results