Service Design Outcomes

Outsourcing Risk Matrix and Policy at global insurer (2012)

Creation of global framework for Vendor and Contract Management, roles and responsibilities, minimum standards, risk classification, including evidence of compliance, at a global bank (2015)

Team member review on LinkedIn

Business Plan for a startup aiming to launch an innovative digital medicinal product in the treatment of ADHD in children (2018)

Client review on LinkedIn

Vendor Management Policy, together with supplemental document and handbook, at global bank (2015)

IT Vendor Management Concept for stock exchange (2020)

Set of performance management metrics, including definition of accountability, for generics pharmaceuticals (2022)

Transformations

Institutionalized effective governance for new Global Category  Management function  contributing to shaping a new organization, whilst ingraining high-quality governance around idea generation and procurement savings, for leader in Automotive (2022)

Global Framework for Vendor and Contract Management, roles and responsibilities, minimum standards, risk classification, including evidence of compliance, at a global bank (2015)

Establishment of Community and Onboarding Process for standardized vendor and contract management in a global bank (2016)

Team memger review on LinkedIn

Control Tower coordination and organization during successful technical migration of large bank (2020)

Establishment of Financial Business Partnering and performance management, linking activity with financials and metrics, at a global insurer (2012)

Lean Operations Transformation (process engineering, work and output tracking, performance management and feedback system) at global IT service provider (2007)

Performed post-merger management at a asset manager, responsible for Risk and Investment Management (2006)

Collaboration Outcomes

Conception, Negotiation and Implementation of Outsourcing Transaction for debt collection for global insurer, including full-cycle from needs identification, capability analysis, market analysis, vendor assessment. solution development, organization, negotiation, contracting and go-live (2013)

Client review on LinkedIn

Conception and Implementation of Standardized Commercial Framework (service definition, organization, pricing, reporting and governed interactions) for shared services at global insurer (2012)

Enabled complex IT outsourcing by standardizing and professionalizing the use of business cases for sourcing (2012)

Conception and Negotiation of distributor agreement for new medical device (2018)

Client review on LinkedIn

Effective Business Partnering with CIOs, COOs, IT and Service Managers, covering organization, process, systems and collaboration, at logistics service company, global travel operator, national banks and global insurer (2001, 2005, 2007, and 2011-2014)

Financial Outcomes

Business Plan for a startup aiming to launch an innovative digital medicinal product in the treatment of ADHD in children (2018)

Client review on LinkedIn

Business Case for application development outsourcing (make or buy decision, baselining, scenario planning and savings tracking) at global insurer (2012)

Procurement and Supply Optimization, including baselining and establishment of global tender capability, for Italian manufacturer of complex engineering products (2010)

Driving savings in procurement, identification and scoping of initiatives in professional services and marketing, for generics pharmaceutical client (2023)

Developed Product Competitive analysis in Commercial Due Diligence for medical technology, neurosurgery (2022)