Service Design Outcomes
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Business Plan for potential Swiss distributor of new medical device (2018)
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IT Vendor Management Concept for stock exchange (2020)
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Global Framework for Vendor and Contract Management, including risk management and evidence of compliance, at a global bank (2015)
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Outsourcing Risk Matrix and Policy at global insurer (2012)
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Vendor Management Policy at global bank (2015)
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Cross-Border Operating Model for regional bank (2007)
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Set of performance management metrics for generics pharmaceuticals (2022)
Collaboration Outcomes
Conception and Negotiation of distributor agreement for new medical device (2018)
Conception, Negotiation and Implementation of Outsourcing Transaction for debt collection for global insurer (2013)
Conception and Implementation of Standardized Commercial Framework (service definition, pricing, reporting and governed interactions) for shared services at global insurer (2012)
Effective Business Partnering with CIOs, COOs, IT and Service Managers at logistics service company, global travel operator, national banks and global insurer (2001, 2005, 2007 and 2011-2014)
Transformational Outcomes
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Institutionalized effective governance for new Global Category Management function of leader in Automotive (2022)
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Control Tower coordination during successful technical migration of large bank (2020)
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Establishment of Community and Onboarding Process for standardized vendor and contract management in a global bank (2016)
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Establishment of Financial Business Partnering and performance management, linking activity with financials and metrics, at a global insurer (2012)
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Lean Operations Transformation (process engineering, work and output tracking, performance management and feedback system) at global IT service provider (2007)
Financial Outcomes
Business Plan for a startup aiming to launch an innovative digital medicinal product in the treatment of ADHD in children (2018)
Business Case for application development outsourcing (make or buy decision, baselining, scenario planning and savings tracking) at global insurer (2012)
Procurement and Supply Optimization, including baselining and establishment of global tender capability, for Italian manufacturer of complex engineering products (2010)
First steps towards savings in procurement, identification and scoping of initiatives in professional services and marketing, for generics pharmaceutical client (2023)