Working across Europe, from Germany
Consulting at CSC Ploenzke and Accenture I did ERP and CRM systems integration and partnered with clients and partners (such as Siebel Systems), to create, implement and develop IT and software solutions. I held a 2-year relationship with a client for which we developed a customer interaction center.
I was active to develop our practice areas Supply Chain (SCM), Customer Relationship Management (CRM), Sales Force Effectiveness (SFE) and Strategic IT Effectiveness (SITE). My clients, in five European countries, were in the “Industrie & Handel” and “Products” sectors, which included logistics services, transportation, engineering, manufacturing, pharma sales, pharma production and consumer goods sales and merchandizing.